Xactium’s full lifecycle of services enables our customers to plan, design, configure, maintain and effectively embed an enterprise GRC system.
We are focused on delivering a system that will help you achieve your objectives and raise the profile of risk, compliance and audit within your organisation.
Below you will find details of all the various services we offer, from initial consultation through to ongoing support and education.
How do we move from a spreadsheet system to an integrated GRC system?
What steps do we need to take into consideration?
What background work is involved?
How do we reflect what we need in a system?
These are just some of the questions that risk professionals come to us with at the beginning of their journey to move to a GRC solution.
Our team of experienced and qualified consultants and associates are here to help. Whether you need assistance with risk frameworks, processes or would just like to know how to get the most value from your Xactium system.
Xactium is a highly configurable system which means that it can be easily adapted over time to meet your changing requirements or to extend functionality as it is embedded across your organisation.
We understand that every organisation is looking to approach the integration of a solution in different ways. Therefore we generally recommend one of the following implementation approaches:
Knowledge transfer is a integral part of Xactium’s service delivery, whether this is in support of a new implementation or to provide further training to staff when the system has gone live.
Our customers have access to regular training events, covering areas such as system administration and reporting. Training sessions can also be tailored to address the specific requirements of your team.
Find Out More About Our Training Courses
Your dedicated account manager provides you with a consistent first point of contact for all questions and requests once your system is up and running.
In addition, our customers have access to our experienced support team, contactable via our online portal or over the telephone during UK office hours.
Xactium Enhanced Support
Our extended support packages offer you additional flexibility to work with us on future ongoing enhancements and give you more control over your budget, by eliminating the need to get individual work orders signed off on an ad-hoc basis.
Download Our Enhanced Support Brochure
All Xactium customers have the opportunity to join our ever-growing community of Xactium users. As a member, you will be given access to an online customer portal, which provides a platform to: