esure Group is one of the UK’s leading providers of Car, Household and Travel insurance. Founded in 2000, esure Group has grown dramatically over the years expanding into different areas of insurance, including the launch of the Sheilas’ Wheels brand, providing cover to over two million customers.
esure Group employs over 1900 members of staff across the UK. Having historically used spreadsheets to manage risk and compliance activity across the business, it became clear that this wasn’t an efficient or sustainable enough framework with which to take the business forward. With an ever expanding team based in multiple locations, esure Group identified the importance of creating and maintaining one integrated cloud-based platform, providing one version of the truth.
Based on esure Group’s specific requirements, Xactium recommended a QuickStart approach to implementation. This meant that esure Group were able to take advantage of off the shelf pre-configured risk and compliance systems, keeping delivery time and initial implementation costs to a minimum. As part of the QuickStart implementation process, esure Group was provided with the training required to make configuration changes themselves in future, with the support of the Xactium team as required.
Sharon Channon, ERM Lead at esure Group explains:
“The Xactium Risk & Compliance solution gives us the ability to centralise recording and reporting of risk activity, whilst introducing automation - allowing the 1st line to take ownership of their risks and for us all to be more efficient.”
“One of the most productive tools has been their training resources; these have enabled us to get to grips with the risk solution swiftly and feel confident in rolling it out, due to the quality of the training.”
Andy Evans, Xactium Founder & MD says:
“We are extremely pleased with the speed at which we have been able to work with esure Group to get them up and running. By being able to log all risk events, KRIs and all other risk and compliance related information centrally, they will benefit from improved efficiency across the workforce as well as increased visibility of their risk position in real-time.”
Read more about how Xactium can help you to embed effective risk and compliance management across your business and enable you to centrally record and report on all risk and compliance activity.