Animal Friends is one of the largest pet insurance providers in the UK having been founded in 1998 to provide pet insurance as a means of raising money to support animal welfare worldwide. This rapid growth has enabled Animal Friends to donate over £4million to more than 300 animal charities across the UK and worldwide during the last 20 years.
To support this continued growth, Animal Friends has been developing plans to enhance its Risk Management approach, having previously relied on spreadsheets to input and report on risk data. Having completed research, and looked at various options it was decided that there was a requirement to implement a risk management system to enable effective management and reporting of risks.
Animal Friends was keen to progress with the Xactium solution having identified its “out of the box” capabilities as a significant step forward in advancing its risk approach. Having opted to use Xactium’s QuickStart implementation, Animal Friends were able to complete the required set up in no time at all whilst also being able to make required alterations to the product in line with the organisation's requirements.
Using the system “out of the box” with minimal changes meant that Animal Friends could transition the risk team over from spreadsheets with ease while also enhancing their first line user engagement. Being built on the cloud also means that the company can make ongoing changes to the Xactium system and expand its offering over time as required.
Simon Burgess, Risk and Controls Manager at Animal Friends, comments:
“Animal Friends has grown rapidly over the last few years and this has led to the need for greater investment and focus on our risk management capabilities. As part of this development we were keen to purchase an “out of the box” risk management system which would provide the foundations for the development and embedding of our Risk Management process.”
“Following engagement with a number of companies we immediately identified Xactium as the best option due to the intuitive, adaptable interface and wealth of reporting options available to users along with the benefits offered by being able to access the Xactium network including training courses and industry papers. We look forward to working with Xactium to develop our Risk Management capabilities and effectiveness”
Andy Evans, Founder & MD of Xactium adds:
“We are pleased to welcome Animal Friends to the Xactium community, and look forward to working with them, to develop out their Risk solution. It is great to hear that they are taking full advantage of the extensive resources we offer. Doing so will help increase engagement across the different areas of the business, while also ensuring a smooth transition away from spreadsheets!”
Find out more about the Xactium Risk Management solution today!