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Banking, Operational Resilience

TSB’s IT disaster highlights need for greater operational resilience

A recent report from a top law firm pulls no punches when it comes to analysing what went wrong at TSB Bank after an IT meltdown resulted in nearly 1.9 million customers being locked out of their accounts. The problems were connected to a migration...

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Regulation, Operational Resilience

Next FCA focus is Operational Resilience

Expect announcements shortly from the FCA on one of the most current and prioritised themes – operational resilience.

In conjunction with the Prudential Regulation Authority and the Bank of England, the Financial Conduct Authority published a...

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