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Compliance Management, Financial Services

The 5 biggest challenges to effective compliance management

Compliance is complicated and expensive to manage – often made more so by the very tools and processes intended to get the job done. 

Many compliance teams struggle with clunky, outgrown technology, inefficient processes and significant time can be...

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Risk Management, Compliance Management, Financial Services, Operational Resilience

Surviving COVID-19 – the challenge for all businesses starts now

The UK has ‘never in peacetime, faced an economic fight like this one,’ said Chancellor Rishi Sunak, as he announced a package of measures to support businesses as the COVID-19 emergency grips the nation. But will these go far enough and what measures...

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Risk Management, Compliance Management, Money Laundering

Will a crackdown on money service businesses thwart the criminals?

Criminals with vast sums of cash to launder, such as those dealing in drugs, human trafficking or terrorism, are shunning banks because of their stringent AML provisions and instead using money service businesses – and the authorities are now taking...

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FCA, Regulation, Compliance Management

Moneybarn punished for treating vulnerable customers unfairly

The recent fine handed down to car finance provider Moneybarn, should act as a stark reminder to all financial services firms – they must ensure fair treatment of all customers and in particular, those who could be seen as ‘vulnerable’. This month,...

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Compliance Management, Insurance

Lloyd’s whistleblowing lapse takes the shine off the insurance marketplace

Following last month's news that shortfalls had been discovered within Lloyd’s of London's whistleblowing programme, insurance and financial service operators may well be taking a closer look at their own procedures to ensure they don't come under the...

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Claims Management, Compliance Management, PPI

The future of claims management companies post PPI

Weather experts are predicting a cold winter ahead, however claims management companies (CMCs) will already be feeling the chill following the payment protection insurance (PPI) deadline. The bonanza peaked in August with a huge surge in demand for...

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