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Claims Management, Compliance Management, PPI

The future of claims management companies post PPI

Weather experts are predicting a cold winter ahead, however claims management companies (CMCs) will already be feeling the chill following the payment protection insurance (PPI) deadline. The bonanza peaked in August with a huge surge in demand for...

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Claims Management, FCA

Claims management – FCA new rules loom

The clock is ticking for claims management companies, with the Financial Conduct Authority poised to take over regulation of the sector – around 1,700 firms - on 1 April 2019. A new regime is coming and it promises to be rigorous.

The claims...

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Claims Management

FCA finds room for improvement in claims satisfaction review

The FCA’s recent thematic claims review was discussed in its early stages with a range of firms, trade bodies and consumer groups at a seminar, earlier this month. The review was set up with the purpose of assessing the extent to which Insurers are...

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Claims Management, Regulation

Claims Management Regulation: Updates, Issues and Consultations

A recent report by The Claims Management Regulation Unit (CMR), shows that the number of Claims Management companies (CMCs) operating under its remit in the UK, namely across personal injury and financial products has reduced by almost 25%. Conversely...

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