Industry News

Risk Management Industry News for FCA Regulated Businesses

Topics: incident management, Behavioural Risk

Workplace bullying – why CEOs need their risk managers

Following the much-publicised troubles at taxi app Uber, workplace bullying is again in the spotlight. At Uber, 20 staff were dismissed with dozens more disciplined and other complaints are still under investigation following accusations of...

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Topics: Risk culture, incident management, Behavioural Risk, Risk Management

The Wells Fargo farrago is a cautionary tale..

Taking corporate responsibility is hard - sometimes it’s much easier to pin difficulties on a scapegoat. Simply get rid of them and all will be well again. But, how often do problems in a major institution stem from just one bad guy or girl?

Risk...

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Topics: Risk Management, Behavioural Risk, PPI, Change Management

PPI – much needed closure is in sight but have the Risk Management lessons been learnt?

Finally, a deadline has been set for consumers to make claims for payment protection insurance (PPI). The regulator, the FCA, has said it wants to bring the matter to an “orderly conclusion”, helping banks to manage their liabilities and no doubt...

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Topics: Risk Management, incident management, business decisions, Behavioural Risk, Risk culture

Is Business Culture a Risk Management Issue?

The behaviour of senior Bankers is in the news again this week. A BBC Panorama programme played secret recordings potentially implicating the Bank of England and others in Libor rate scandal.  

The programme suggests that this recording brings into...

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Topics: Risk Management, incident management, risk visibility, Risk culture, Behavioural Risk

People, Their Behaviour, Business Culture and Risk

At our recent Risk Management conference, we invited Cathy Hampson, author of “An Introduction to Behavioural Risk” to talk about her work and experience in looking at people’s behaviour as it relates to Operational Risk in Financial Services...

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