Industry News

Risk Management Industry News for FCA Regulated Businesses

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Key Risk Indicators, Secret Diary of a Risk Manager

Secret Diary of a Risk Manager: Entry 7 - Key Risk Indicators

The highlight - and I use the word loosely - of this week has been spending time with Michelle in Customer Services who is surely one of the world’s most defensive women.

“So you are asking me to be a fortune teller?!  If I could predict the future I...

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Banking, Operational Resilience

TSB’s IT disaster highlights need for greater operational resilience

A recent report from a top law firm pulls no punches when it comes to analysing what went wrong at TSB Bank after an IT meltdown resulted in nearly 1.9 million customers being locked out of their accounts. The problems were connected to a migration...

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Risk Management, Secret Diary of a Risk Manager

Secret Diary of a Risk Manager: Entry 6 - Risk Appetite

Last year our Board recruited three new members, one of whom has become the new chair of the Board Risk & Governance Committee.  He’s a pretty cautious fellow who likes to gain a deep understanding. He has a background in regulated industry and has...

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Regulation, Banking

Regulator steps up pressure on the peer-to-peer sector

This year has seen the collapse of two peer-to-peer lenders in the UK and as tougher regulation sets to come into force on 9 December, regulators will not want to see any further impact on market confidence. Last month, FundingSecure entered...

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Risk Management, Secret Diary of a Risk Manager

Secret Diary of a Risk Manager: Entry 5 - This one’s a dead cert

On Thursday afternoon, while staring into space trying to think of creative ways to explain the concept to risk appetite to our Finance Director, I overheard one side of a phone conversation, going on just outside in the corridor:

“Yes, I know it’s a...

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Cyber Security, Cyber Crime

Cyber security – progress is no reason for complacency

It’s notable that hackers have had a reduced presence in the headlines of late and it finally appears that efforts to curb their activities via improved security solutions and better collaboration are paying off.

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