The great service you receive from Xactium doesn’t end once your risk or claims management solution is deployed. Your Xactium license includes comprehensive support services and professional assistance.
Enjoy the peace of mind that comes with knowing issues can be quickly resolved, should they arise.
Xactium is pleased to offer two levels of customer support:
Get helpful support online, quickly and intuitively.
Easily make a support request at Desk.com
Track your case's progress at the click of a button
Get direct support from one of our knowledgeable Customer Support Analysts.
Receive help from an Xactium solutions specialist
Expert support is only a phone call away.
Talk directly to a skilled Customer Support Analyst and our development team
Sign in to the Xactium customer resource centre and find the answers you need.
Read software guides, feature FAQs and other documentation
Upgrade to the latest version of your solution.
Frequent updates fix known issues and improve features.
Always receive the latest solution upgrades, for as long as your Xactium license is active