Claims Management Software
Claims Manager is a flexible, feature-rich claims management solution delivered over the web on the Force.com platform from Salesforce.
Claims Manager provides a centralized database solution for managing policies, claims, client information and reporting.
Because Claims Manager is fully integrated with Xactium's suite of GRC solutions and Salesforce's platform Force.com, you can avoid silos of information, and provide connected organizational governance and risk management.
Policy and Claims Capture
Supports the easy creation and management of Policy Types, Policies and Claims.
Client and Broker Communication
Utilizes the in-built communications functionality of Salesforce to enable a variety of client and broker communications, including: branded emails, partner and customer portals and text messaging.
Management Information
Enables you to measure your business' key performance indicators, such as claims backlog, average settlement time - the possibilities are endless.
Financials
Provides support for managing a wide variety of financial data related to Claims, included: Reserves, Deductibles, Net Incurred costs and Payments.
Claims History and Audit Trail
All tasks, events, notes, documents and emails created can be stored against a claim. A full audit trail history enables changes to be tracked against the user who made them..
Workflows and Approvals
Includes a fully featured workflow and approvals engine to ensure claims are managed in an efficient, effective and timely manner.
Security
By utilizising the Force.com platform, you can be assured that your critical data is maintained in a secure environment that is trusted by over 3 millions users.